Troubleshooting

This chapter describes how to solve common problems that you might encounter while using TotalView.

Overview

This chapter discusses the following:

• Assembler is shown instead of source code
• Error creating new process
• Error launching process
• Fatal error: Checkout ... failed
• Fatal error in TotalView
• Hangs while debugging
• Internal error in TotalView
• Invalid license key
• License manager does not operate correctly
• Out-of-memory error
• Pressing Ctrl-C in an xterm window causes TotalView to exit
• Program behaves differently under TotalView control: setuid issues
• Program behaves differently under TotalView control: SIGSTOP problems
• Program symbols are not shown
• Single-stepping is slow or TotalView is slow to respond to breakpoints
• Source code does not appear in Source Pane
• TotalView cannot find your source code
• TotalView server (tvdsvr) fails to start on a remote node
• When debugging HPF programs, HPF source code does not appear in the Process Window; only f77 code appears
• Windows do not appear or operate correctly
• X resources are not recognized

The TotalView Release Notes contains extensive information on known problems. There you will find information on configuring TotalView, required operating patches, and workarounds.

If you cannot solve a problem, please contact us. You will find our bug reporting form in the support area of our web site and in our Release Notes. Or, you can phone us at 1-800-856-3766 in the United States or (+1) 508-875-3030 worldwide.